Louise Carroll

Commissioner, New York City Department of Housing Preservation and Development

Louise Carroll is the Commissioner of the New York City Department of Housing Preservation and Development (HPD), the nation’s largest municipal housing agency. As Commissioner, Louise leads the charge to implement Mayor Bill de Blasio’s five-borough, ten year Housing New York plan, which was accelerated and expanded through Housing New York 2.0 to create and preserve 300,000 affordable homes by 2026. She will also continue to strengthen the agency’s robust enforcement and anti-harassment efforts, working on multiple fronts to protect tenants and prevent displacement.

Louise was previously General Counsel and Senior Vice President at the New York City Housing Development Corporation (HDC). She formerly served at HPD from 2006 to 2018, most recently as Associate Commissioner for Housing Incentives. During her tenure at the agency, Louise was the primary architect of changes to the City’s tax programs to leverage greater affordability and better promote the goals of this Administration’s housing plan. Louise also led the creation of a compliance and enforcement unit to protect tenants’ rights and make sure landlords were following through on their promises to the City. She was also instrumental to both the design and implementation of the City’s path-breaking Mandatory Inclusionary Housing Program to require the creation of permanently affordable housing as part of residential rezonings, and streamlined and revamped the agency’s approach to the Voluntary Inclusionary Housing program to produce record numbers of affordable homes.

Louse was born in the U.S. Virgin Islands and raised in St. Lucia. She holds a JD from Tulane Law School, an MBA from the University of Leicester, England, and a B.Sc. from the University of Wales at Aberystwyth. Louise is a recipient of the Ibo Balton Community Planner Award from the Citizens Housing and Planning Council. She lives in Manhattan with her husband and their seven-year-old son.